Introduction

By using kraftobd.com, you agree to the following terms and conditions. Please read them carefully before placing an order.

Products & Orders

• All products listed are subject to availability.
• Product images are for reference; actual items may slightly vary.
• Once an order is confirmed, you will receive an email/SMS notification.

Pricing & Payment

• All prices are in BDT (Bangladeshi Taka).
• Payment methods include Cash on Delivery (COD), Mobile Banking, and Online Payment.
• KraftoBD reserves the right to change prices without prior notice.

Shipping & Delivery

• We deliver across Bangladesh.
• Delivery time may vary depending on product and location.
• Delivery charges will be shown at checkout.

Returns & Refunds

• Returns are accepted within 7 days of delivery for damaged/defective products.
• Products must be unused and in original packaging.
• Refunds will be processed after inspection of returned items.

User Responsibilities

• You must provide accurate shipping and contact details.
• KraftoBD is not responsible for failed deliveries due to incorrect information provided by customers.

Limitation of Liability

KraftoBD will not be liable for delays, damages, or losses caused by third-party delivery services or unforeseen events.

Governing Law

These terms are governed by the laws of Bangladesh.